Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans.
The smart use of technologies like Artificial intelligence (AI) which emphasizes the creation of intelligent machines that work and react like humans. Now AI is expected to revolutionise the management of baggage over the next decade, making mishandled bags an increasingly rare event for passengers globally, according to a new paper.
As per the SITA’s Intelligent tracking now more than 4.5 Billion bags are handled by airline and airport baggage systems each year, which will be double over the next 20 years as per demand for commercial air travel increases.
SITA’S also found that the air transport industry has halved its annual mishandling cost over the past decade from $4.22 billion to $2.1 billion. SITA Air Travel Solutions president planning to manage the air transport industry in the next decade by harnessing data and AI in a meaningful way.
The industry’s immediate focus is on implementing the International Air Transport Association’s Resolution 753, which requires member airlines keep track of each bag and share that tracking information with all involved in delivering those bags back to passengers at their destination.
While the resolution will deliver accurate data on the journey undertaken by each and every bag, the industry is already looking beyond the resolution to develop an even more accurate model for baggage operations.
This can be enhanced with AI tools to create greater efficiencies in baggage operations and, ultimately, to improve our experience as passengers. AI will allow airports and airlines to learn what baggage routes cause the most stress on their systems and what factors are most likely to cause them. These systems could also generate insight into the patterns of baggage movements that would enable airlines to deliver bags more effectively. Using AI, intelligent machines will enable baggage to be autonomously managed from the moment a passenger checks in their bag to when it arrives at the destination – all without human intervention.